Trust in SA’s financial services institutions on the wane

Trust in financial services institutions and confidence in the country’s future is waning, with many people believing South Africa’s challenges will not be solved in their lifetime, according to a new study by Sanlam.

The Sanlam 2024 Benchmark Survey titled “Addressing the twin peaks of poverty alleviation”, which evaluated more than 1,300 of the company’s clients, found that 66% of its participants either felt vulnerable about their finances or believed they were financially exploited...